Accessibility Statement

1. Our Commitment

At LocalCareGuide, we believe trusted care information should be easy for everyone to find, understand and use.

We are committed to making LocalCareGuide.co.uk as accessible as reasonably possible, including for people with disabilities and those using assistive technologies.

Accessibility is an important part of how we design, develop and improve our Website and digital content.

2. Our Accessibility Approach

We aim to make our Website:

  • simple and easy to navigate;
  • clear and easy to understand;
  • usable across computers, tablets and mobile devices;
  • accessible using a keyboard;
  • compatible with commonly used screen readers and assistive technologies;
  • easy to read with appropriate text size and colour contrast; and
  • structured using clear headings, links and page layouts.

We also aim to use plain English wherever reasonably possible.

3. Accessibility Standards

We aim to follow recognised accessibility good practice and work towards meeting the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

These guidelines provide internationally recognised recommendations for making websites and digital content more accessible to people with a wide range of needs.

Accessibility is an ongoing process, and we continue to review and improve our Website as it develops.

4. What We Are Doing

We aim to support accessibility by:

  • providing alternative text for meaningful images where appropriate;
  • maintaining suitable colour contrast;
  • making important Website functions accessible by keyboard;
  • using clear headings and logical page structures;
  • making links and buttons easy to understand;
  • designing pages to work across different screen sizes;
  • allowing users to zoom or enlarge content where supported by their browser;
  • avoiding unnecessary complexity in our language and navigation; and
  • regularly reviewing accessibility as our Website grows.

Where video or other multimedia content is introduced, we will aim to provide appropriate accessibility support where reasonably practicable.

5. Our Digital Guides & Publications

LocalCareGuide provides information through websites, digital guides, PDFs and other online publications.

We aim to make these resources as clear and accessible as reasonably possible.

Some downloadable documents, older publications or externally supplied materials may not meet the same accessibility standards as our main Website. Where we identify significant accessibility barriers, we will aim to improve them as part of our ongoing development.

If you have difficulty accessing one of our guides or publications, please contact us and we will do our best to provide the information in a more suitable format.

6. Third-Party Content & Services

Our Website may contain links to, or content provided by, third-party websites and services.

While we aim to work with reputable organisations, we do not control the accessibility of third-party websites, platforms or content.

We encourage our partners and service providers to consider accessibility wherever possible.

7. Accessibility Is an Ongoing Commitment

LocalCareGuide will continue to grow, with new local guides, services, publications and Website features introduced over time.

We recognise that accessibility is not a one-off exercise.

We will continue to review our Website and digital content, listen to feedback and make reasonable improvements where accessibility barriers are identified.

8. Need Help Accessing Something?

If you cannot access information on our Website, use one of our online services or read one of our digital publications, please contact us.

Tell us what you are trying to access and, where possible, the format that would work better for you.

We will do our best to help.

9. Feedback

Your feedback can help us improve.

If you experience an accessibility problem, find something difficult to use or have a suggestion about how we could make LocalCareGuide more accessible, please let us know.

LocalCareGuide by Caringly

Upper Floors, 18 Leonard St., Perth PH2 8ES

Email: hello@localcareguide.co.uk

We aim to respond to accessibility enquiries as soon as reasonably practicable.

10. Changes to this Statement

We may update this Accessibility Statement as our Website, publications, technology and accessibility practices develop.

The latest version will always be published on our Website.

11. Related Policies

Please also read our:

  • Privacy Policy;
  • Cookies Policy;
  • Terms & Conditions;
  • Disclaimer Statement.

Together, these documents explain how we operate LocalCareGuide.co.uk and protect the people who use our Website and services.

Accessibility Statement
UK (Scotland) Edition • Version 1.0
Effective Date: 01 August 2026